Shipping & Delivery


Products are generally sent within 2 days of receipt of payment and are shipped through one of our affiliated couriers with tracking and delivery without signature.

Shipping costs include handling and packaging charges and postage. The management costs are fixed, while the transport costs vary according to the total weight of the shipment. We recommend that you group your items in one order. We cannot group two separate orders placed separately, therefore shipping costs will be charged for each of them.


The customer is required to check:

1) that the number of packages delivered corresponds to what is indicated in the transport document;

2) that the packaging is intact, not damaged, nor wet or in any case altered, even in the sealing materials (adhesive tape or plastic straps). Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately contested by placing the word "ACCEPTED WITH RESERVE" on the delivery receipt of the courier indicating "THE REASON" of this reserve ( Eg I accept with reserve damaged package).

Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported to the courier within 7 days of delivery by registered letter with return receipt. (art.1698 c.c.).